AI handles, quotes and collects by chat and by phone. It can do it 24 hours a day, or only outside your hours, and you only step in when it truly matters.
AI handles your clients on WhatsApp, Instagram, Facebook Messenger, Telegram and TikTok (comments): it replies, quotes, collects and follows up. It can work 24 hours a day or only outside your hours, and it also answers and places calls from your Colombian or U.S. line. It only hands the conversation to a person when it truly matters.
Imagine a salesperson who handles WhatsApp, Instagram, Facebook Messenger, Telegram and TikTok comments, all at once. It replies, shows product photos, quotes, collects cash on delivery or a payment link, and follows up with anyone who got a quote and never paid.
And not only in writing: you get your own Colombian or U.S. phone line and call your clients — and take their calls — right from Renaska. AI can answer and dial for you, or hand the call to your team.
You decide when it works: 24 hours a day, or only outside your hours (holidays included). You set it up with a step-by-step wizard, add your own rules, and test it in a simulator before turning it on.
Everything lives in one panel: each client's full history, their orders, your team's internal notes, and a "Requires attention" inbox for anything that needs a human right away. If you would rather write it yourself, turn AI off in that chat and ask it for a single reply whenever you need it.
Every module capability grouped by area.
Everything your clients use, in one panel.
Message one client or many, fast.
Let AI handle the repetitive work.
Recognizes what they are looking for and responds well.
Does not leave sales half-done.
You decide when it works.
You tune it to your business before turning it on.
So your team does not step on each other.
Your Colombian or U.S. line, dialing and answering from the browser.
Three real scenarios where this module makes a difference.
Three agents handling WhatsApp + Instagram: the conversation assigns itself to whoever replies, with shared internal notes.
Full client history visible while negotiating, with automatic transcription of long voice notes.
Spanish and English clients handled by the same agent thanks to automatic message translation.
Do I need a special WhatsApp?
You connect your WhatsApp Business number to Renaska; we guide you step by step.
How much does sending messages cost?
Renaska does not charge for or resell WhatsApp messages or templates: Meta bills them directly to your Meta Business account, per delivered message by category. Starting October 1, 2026, Meta also charges utility templates inside the 24-hour window and regular non-template messages after the first 1,000 each month per phone number. AI replies are billed separately, by usage; WhatsApp calls are coming soon (pending Meta review).
How many agents can I have?
You can add as many users as you need: additional ones have a per-user cost, which you can see on the pricing page.
Can I make phone calls from Renaska?
Yes. You get a Colombian or U.S. line from your dashboard and use it to place and receive calls inside Renaska. Per-minute rates and the line cost are on the pricing page and in the FAQ.
Is there a limit to how many times AI can reply in one chat?
Yes: a cap of 150 AI replies per day in each conversation, meant to catch stuck chats. Once it hits the cap, AI hands the chat off to your team; turning AI back on by hand lifts the cap for that day.
All modules active from day one. AI working for you from the first moment.