Your clients know where their order is without having to call you.

Shipments without calling the carrier

Log the shipment, update its status, and let the client receive every update via WhatsApp or email. Full timeline per shipment.

Shipment generated from the order
Client notified at every step
Full timeline per shipment

A shipment is not "a field on the order" — it is its own flow with labels, weights, dimensions, events, and notifications. Shipping treats it as such.

Each shipment links to one or more orders and carries its own timeline: collected, in transit, delivered, incident. The client receives every update via WhatsApp or email, with the carrier's tracking link.

What you can do

Every module capability grouped by area.

Order linking

A shipment can group several orders from the same client.

  • 1 order = 1 shipment, or consolidation
  • Shipment status reflected on order
  • Cross-history

Carriers

Coordinadora, Interrapidísimo, Servientrega and any you use.

  • Shipping method → real carrier mapping
  • Per-order carrier override
  • Tracking number per shipment
  • Public tracking link

Events and timeline

Log every shipment milestone with date and user.

  • Collected, in transit, delivered, returned
  • Incidents with note
  • Internal timeline, client notified of updates

Automatic notifications

Clients do not have to call to know where their order is.

  • WhatsApp and email per event
  • Configurable templates
  • Tracking link included

Logistics data

Weight, dimensions, declared value, cash on delivery.

  • Volumetric calculation
  • Declared value
  • Optional cash on delivery

Use cases

Three real scenarios where this module makes a difference.

National ecommerce

Shipments with Servientrega, Interrapidísimo and Coordinadora from the same screen.

Weekly consolidation

A weekly shipment bundling all orders from the same wholesale client.

Local delivery

In-house courier logging states in real time from their phone.

Does it handle real carriers?

Yes. You configure your carriers (Coordinadora, Interrapidísimo, Servientrega…), map each shipping method to a carrier and can override it per order. Tracking number and events are logged per shipment, and for carriers with an API connected the status syncs automatically every 30 minutes.

Can clients see tracking without logging in?

Yes. Every update includes the carrier's tracking link along with the tracking number.

Can I attach proof of delivery?

Every shipment event supports a note with the update. Signature and photo capture at delivery is on the roadmap.

Your business, reborn

All modules active from day one. AI working for you from the first moment.